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Humanising IT: Human-centred Design for IT Service Management by Katrina Macdermid, Katrina Macdermid
- Humanising IT: Human-centred Design for IT Service Management
- Katrina Macdermid, Katrina Macdermid
- Page: 158
- Format: pdf, ePub, mobi, fb2
- ISBN: 9780117093850
- Publisher: TSO, The Stationery Office
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